Slaying the Email Dragon

Are you overwhelmed by email?
Are you looking for better ways to manage it?

Most people have not received any formal training in appropriate email etiquette, using their email software or smart practices in using this technology. This training addresses all these needs, teaching you how to get the most from email without letting it run you ragged. We will help you keep the benefits and manage the hassles of working with email.

Though we can not completely control what comes in, we can certainly better handle what we send out and how we process what comes in. Slaying the Email Dragon is designed to help the busy professional more efficiently manage the daily email workload by teaching effective tools for reading, evaluating and responding to electronic correspondence.

Course Objectives

The program includes an introduction to email overload and what may be causing it. After a brief questionnaire evaluating how you are currently doing email, you will:

• Save time and effort by avoiding Abby's Top 10 Email Time Wasters
• Organize email smarter and manage it with less stress
• Write email better and get your outgoing emails noticed
• Learn great software tips
• Create a personal action plan to implement the techniques that apply to you.



PRE-REQUISITES:
None

 

OPEN TO:
Yale Employees Only

 

Instructions for Registration

 

Please email us with a note describing your interest in this course, and we will notify you as soon as a class has been scheduled.

Thank you for your interest in the Learning Center.