Management and Administration Here you’ll find ways to work with your colleagues better, ways to better manage your time or your employees’ time, and ways to improve the overall University. Courses include topics such as Conflict Management, Teamwork, Turning Strategy into Results, and many more. “Great workshop - energetic instructors who engaged all participants in the creative process.” (Creative Thinking & Problem Solving) NEW  7 Habits of Highly Effective People NEW Achieving Your Highest Priorities by FranklinCovey NEW  Business Process Improvement Business Writing Coaching for Development Coaching for Performance Communication: Effective Listening Conducting an Effective Interview: Hiring the Right Person Customer Service for Front Line Service Providers Dealing with Conflict and Confrontation in the Workplace Expressing Yourself: The Art of Being Understood FOCUS: Goal Setting and Feedback for NON-SUPERVISORS FOCUS: Goal Setting and Feedback for SUPERVISORS How to Excel as an Administrative Assistant Influencing Without Authority Managing Multiple Projects, Objectives & Deadlines (SkillPath) Managing Productive Workgroups Managing Up Mistake-Free Grammar & Proofreading Myers-Briggs Type Indicator Workshop I - Understanding Personal Preferences Negotiating Skills Workshop Refining Speaking and Writing for Speakers of English as a Second Language Rev It Up Reading: How to Read Better & Faster On Paper & On-Screen Strategies for Successful Time Management Streamlining Meetings NEW Systems Thinking What to Say & How to Say it for Supervisors