Now that you’ve hired a consultant, it is in your best interest to take all the necessary steps to ensure a successful project. In many ways working with a consultant requires the same good managerial skills that you use with your regular employees. However, we do recommend the following additional steps:
- Prepare your organization for the consultant's arrival in advance. People may be threatened by the arrival of an external consultant, so minimize reactions by introducing the consultant and explaining the project.
- Schedule regular briefings and request progress reports. Maintain open communication so that the consultant is free to share any problems or issues that arise without fear of retaliation. The objective is to get the job done and this requires cooperation, open communication, and early recognition of any difficulties or problems.
- Provide quick feedback to the consultant, both positive and negative. You are wasting time and resources if you do not give them guidance.
Throughout the relationship, you must be frank and forthcoming about the problems that face your organization. Though it may be difficult, you must put aside your embarrassment and fears -- and tell your consultant the entire story. |
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